Bold Horizon Travels LLC

Bold Horizon Travels LLC (“Bold Horizon Travels”, “we,” “us,” or “our”), considers data privacy important to you and to us. This Privacy Policy describes the online and offline practices of Bold Horizon Travels regarding how we collect, use, disclose and store information about you, including through our website boldhorizontravels.com (the “Website”) and our social networking sites.

This Privacy Policy describes:

• The types of information that we collect
• How we use the information we collect
• How we may share the information we have collected with third parties
• The security of the information
• How you can access and update or modify your information
• How you can let us know if you do not want us to use your personal information in certain ways

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY.

When you share information with us—whether through our Website, social media channels, email, or other electronic means—you are consenting to the collection and processing of that information as outlined in this Privacy Policy. By submitting your Personal Information, non-public details, or those of another person, or by using our Website or social media platforms, you agree to the terms of this Privacy Policy and, if applicable, our Terms and Conditions. You also consent to our collection, use, disclosure, transfer, storage, and deletion of your information as described here.

Bold Horizon Travels reserves the right to update or modify this Privacy Policy at any time by posting changes on the Website. We encourage you to review this Policy periodically to stay informed. Any updates become effective immediately upon posting, unless stated otherwise.

IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, THEN PLEASE DO NOT PROVIDE ANY INFORMATION TO US.

Information We Collect

What We Collect

We collect certain “Personal Information” (as defined below) about you when you provide it to us or to third party sources while using the Website, social media, other online resources, phone, mail, text or email. This includes certain Personal Information or other information when you fill out an online application for travel services that we offer, or a request for services, or when you provide us with information on our online platform, or on our social networking accounts. We may also obtain Personal Information about you from third parties, including information relating to products or services you may have purchased through businesses that provide products or services through us.  For each visitor to our Website, our web server automatically collects the visitor’s IP address. We also collect non-personally identifiable information about visitors’ web activity and equipment. This information includes the operating system a visitor is using, the date and time the user visited the Website, referring URLs (what website the visitor came from), Internet service provider, browser type, device identifier, and information on the pages that a visitor accesses or visits. Most non-personally identifiable information is collected via cookies or other analysis technologies, and is discussed in greater detail below under “Cookies and Interest-Based Advertising.”  You may also give us information about other persons, such as your family members (like your children) or your friends, or employees or clients, which we will use for the purpose you provide it but you are responsible for obtaining any required permission to share this.

Personal Information

“Personal Information” is defined as information related to your transactions with us or that allows someone to identify or contact you, such as (1) your first name or first initial and last name, address, email addresses and telephone numbers, (2) demographic information (such as age, date of birth, gender and marital status and family information) and (3) payment information including credit card, bank account or debit card numbers and other payment information, (4) driver’s license numbers, passport numbers, visas, information about where you may be traveling, who is traveling with you, insurance policy numbers, personal health information and geolocation information, and any other personal information that is protected by applicable federal or state laws, rules or regulations or industry requirements.

How We May Use Information

We may use the information we collect (including Personal Information) individually or combine it with other information to generate aggregate statistical information. When we aggregate information it does not identify you personally. The primary uses of the information include:

We may use your information for the following purposes:

• To provide the travel services you have requested and to inform you about related products and services;
• To operate, enhance, and personalize our offerings, ensuring a more consistent and tailored experience across both online and offline interactions;
• For customer support, data protection, cybersecurity, fraud detection, archival, and backup purposes related to the operation of our Website and services, and to comply with applicable laws, regulations, and industry standards;
• To send you (or have third parties send you) communications regarding services you’ve engaged us to provide, or to share marketing materials—unless you’ve opted out;
• To communicate with you and respond to your inquiries via email, phone, or text, based on your consent;
• To carry out marketing campaigns, promotions, and other communications;
• To deliver online advertisements that align with your interests;
• To cooperate with law enforcement or comply with legal or regulatory requirements; and
• To enforce our Privacy Policy, Terms and Conditions, or other applicable policies.

How We Use and Share Your Information

We collect and use your information, including Personal Information, for the following purposes:

• To deliver the travel services you’ve requested—such as booking flights, hotels, tours, car rentals, and insurance—and to recommend services that may align with your interests;
• To manage, operate, and enhance our Website, internal systems, and overall service offerings, creating a more seamless and personalized experience;
• For customer support, cybersecurity, fraud detection, compliance with applicable laws, and system backups and archival purposes;
• To communicate with you by email, phone, or text (as permitted), including responding to inquiries and providing updates on your bookings or services;
• To conduct marketing, promotional, and advertising efforts—including targeted online ads—unless you opt out;
• To disclose information, including Personal Information, as we deem necessary to respond to a subpoena, warrant, governmental request, court order or other legal or regulatory process;
• To fulfill administrative and operational functions such as transaction processing, performance analysis, auditing, and internal governance;
• To comply with legal obligations or regulatory requirements, including responding to subpoenas, court orders, government inquiries, and data breach notifications;
• To protect our rights and property, or the rights, property, and safety of others, including our employees, agents, and customers;
• To enforce this Privacy Policy, our Terms of Use, or other applicable policies.

We may share your information with affiliated companies, preferred travel partners, and trusted non-affiliated third parties who assist in providing services. These may include contractors involved in travel arrangements, payment processing, data storage, hosting, analytics, and communications. We share only what is necessary for them to perform their duties and expect them to handle your data securely.

Please note that while we take steps to safeguard your information, we are not responsible for the privacy practices of non-affiliated third parties, and we encourage you to review their respective privacy policies.

Data Storage, Transfers, Retention, and Security

Your data may be stored and processed on servers located in the United States, Europe, or in other countries where we, our affiliates, subsidiaries, or service providers maintain facilities. By submitting your information and consenting to this Privacy Policy, you agree to the transfer of your data across international borders, including from your country or jurisdiction to others that may have different data protection laws.

We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No data will be transferred to an organization or country unless adequate data protection controls are in place, including safeguards for the security and confidentiality of your information.

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, regulatory, or reporting requirements. In determining appropriate retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for processing, and whether those purposes can be achieved through other means.

We strive to maintain a balance between protecting your Personal Information and providing convenient communication. As part of our services, we may send emails or text messages in unencrypted form, as many users are unable to access encrypted messages. Please be aware that unencrypted communications can be more easily read if intercepted or misrouted.

For your safety, we strongly advise that you do not include sensitive or confidential information—such as credit card numbers, passport details, or visa information—in any unencrypted email or text message sent to us.

All data you submit through the Website is stored in secure databases. However, while we implement industry-standard physical, technical, and managerial safeguards to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Emails and Text Messages

You may receive emails or text messages from us, or from a vendor through a third party management tool that we offer to our clients. You can opt-out by clicking on the links available in the emails, or as may be stated in the text message, or by contacting us as provided in this Privacy Policy.

Linking From Our Website to other Websites

For your convenience, we may provide links on our Website to third party websites. We may also provide links to third party websites of our service providers so that they can provide you with the products or services that you request Please remember that this Privacy Policy is not applicable to such third party websites and that we are not responsible for the privacy practices of such third parties. Your browsing, use of your email address, providing any information including Personal Information, and interaction on any other website, including sites which have a link on this Website, are subject to the terms, conditions, and privacy policies of that website. Please read over those terms, conditions and privacy policies carefully before proceeding.

Children

We do not knowingly solicit or directly collect Personal Information from individuals under the age of thirteen. Our services are not directed to, nor intended to attract, children under thirteen years of age. If a parent or guardian provides Personal Information about a child in connection with our services, we consider such submission as confirmation that the parent or guardian has provided any legally required consent for the collection and use of the child’s information.

Cookies and Tracking Technologies

Cookies are small data files stored on your device when you visit a website. They help improve your browsing experience by remembering your preferences, login details, and other settings, making navigation more efficient and personalized. By using cookies, we gain insights into what content or services interest you, allowing us to serve you better.

Our Website uses two types of cookies:

Persistent cookies, which are stored on your device and remain after you close your browser, helping recognize you on future visits.

Session cookies, which are temporary and deleted once you close your browser or shut down your device.

The use of cookies is standard practice across most websites. In addition to our own cookies, we may work with third-party partners—such as advertising networks and analytics providers—who also use cookies, web beacons, or similar technologies. These tools collect non-personally identifiable information about your visits to our Website and others, in order to deliver content and advertisements that are more relevant to your interests.

We do not use cookies to store your Personal Information or financial data on your device. Nor do we use cookies to access information from your computer that you did not directly provide or that wasn’t automatically shared by your browser during your visit to our Website.

Please note that when you click on links to third-party websites, those external sites may place their own cookies or tracking technologies on your device. We do not control how these third parties collect or use your information, and their practices are not governed by this Privacy Policy. We encourage you to review the privacy and cookie policies of any third-party sites you visit.

Contact Us

If you want to opt out of receiving marketing or promotional emails, text messages, mailings, or telephone calls, please follow the directions in the communications or contact us at info@boldhorizontravels.com